Customer care
Return policy
Our return policy keeps it simple. Not the right fit? You have 14 days to let us know.
14 days
Request a return within 14 days after receiving your order.
Unworn & tagged
Items must be unused, unworn and returned with original labels and packaging.
Refund or replacement
Approved returns are refunded to your original payment method or replaced.
How our return policy works
Email us at info@seifwear.com or use our contact page. Mention your order number and the reason for your return, and we guide you through the next steps.
Not sure about your size before you order? Our t-shirt size guide helps you choose right the first time. Consumer rights in the EU are explained by Your Europe.
The complete return and refund terms are below.
On this page
Questions about returns
How do I start a return?
Email info@seifwear.com or use our contact page within 14 days of receiving your order. Include your order number and the reason for your return, and we will send you the next steps.
Can I exchange for another size?
Where possible, we can offer a replacement product instead of a refund. Mention the size you would like in your message.
How will I get my money back?
Approved refunds go back to your original payment method, or you receive a replacement product, depending on the situation. Timelines are described in the full policy below.
How should I pack my return?
Pack the item carefully in its original packaging, with all labels still attached. Add a note with your order number, and keep your proof of shipment until your return has been processed. That way everything is handled quickly and safely.
Do I need a receipt?
No paper receipt is needed. Your order number is enough for us to find your purchase. You can find it in your confirmation email or in your account.
Which items cannot be returned?
Items that have been worn, washed, damaged or returned without their original labels and packaging. Some printed-on-demand pieces may have limited return options.
Full return & refund policy
Last updated: March 2026
This Return and Refund Policy applies to purchases made through the SeifWear webshop at https://seifwear.com.
1. Return Period
Customers may request a return within 14 days after receiving their order.
2. Return Conditions
Returned items must meet the following conditions:
- the product must be unused
- the product must be unworn
- the product must include original labels and tags
- the product must be returned in its original packaging
Returns that do not meet these conditions may be refused.
3. Valid Reason for Return
A valid reason for return must be provided when submitting a return request.
4. Return Process
Customers must follow the return instructions provided on the official returns page:
5. Refund Method
Approved refunds may be issued through:
- the original payment method
- a replacement product
The refund method will be determined depending on the situation and product condition.
6. Refund Processing Time
Refunds may take up to 60 days to be processed after the returned item has been received and inspected.
7. Non-Returnable Situations
Products may not be eligible for return if:
- the product has been used or worn
- labels or tags are removed
- the product is damaged by the customer
8. Print On Demand Products
Some products are produced through Print On Demand services such as Printful. Returns may be limited depending on the production process.
9. Additional Terms
Additional return conditions may apply as described in the SeifWear Terms and Conditions:
